In your own words, describe your role at the bank.
I have over 25 years of banking experience and am the Branch Manager at Arbor Bank. As a Branch Manager I am driven to motivate and inspire my team to be “The Jack of All Trades” as we are the first point of contact for communication, while being responsible for leading, developing & managing a team. I also coordinate and facilitate workshops for financial literacy.
How did you get into banking?
As a child I always had the desire to lead a team. At 16 years old I worked as a cashier, and I developed cash handling experience and customer service skills. As my eagerness grew at 18, I was looking for a career field and discovered banking while meeting with a recruiting agency. I begin my banking career working as a teller, lead, vault teller, call center, personal banker, loan officer and then advanced into management. My purpose and passion grew, as I parlayed these skills working at various financial institutions such as credit unions, banks, and community banking.
Why is banking a great career?
Working in the banking industry was important to me as I begin my own financial journey. Learning how to manage, budget and make financial decisions that were not taught to me growing up. I found joy in helping everyone of all ages and walks of life. Building relationships are very important it allows bankers to be trusted and valuable advisors. There are so many career opportunities in banking for individuals with or without a degree, however I graduated from Kapalin University to enhance my education and further my career in banking.
Is there anything you'd like to add about your background or what Black History Month means to you?
As a minority I did not see individuals like myself in banking; however, I wanted to be an inspiration for those in the community and educate others in the field of banking that may not have had the exposure.
What is your favorite book, podcast or quote?
"Be patient when it seems like things are not going right and may never be right again. Accept that what is yours will come to you in the right way at just the right moment." - Iyanla Vanzant
This quote speaks to me as my father instilled in me at an early age to never give up and hard work and dedication pays off for itself.