In your own words, describe your role at the bank:
In my role as assistant branch manager, I work hard to develop a solid team and create enduring bonds with my colleagues. Ensuring that, as frontline employees, we provide outstanding customer service and that every interaction leaves the customer satisfied. Together with creating a friendly environment, we make sure to contribute back to the community.
How did you get into banking?
I started my banking career doing customer service over the phone before realizing that it would be far more straightforward if I was doing it in person. After going through a part-time teller interview process, I worked my up through a few different roles which include a full-time teller supervisor, a universal banker, a personal banker, and finally an assistant branch manager after six years.
Why is banking a great career?
I've learned a lot working in the banking industry. It enables you to develop close relationships with your clients and support others in need of financial assistance.
Share your favorite book, podcast or quote.
"Worrying does not empty tomorrow of its troubles. It empties today of its strength." -Corrie ten Boom
Is there anything you'd like to add about your background or what Black History Month means to you?
Because it is a part of who I am, Black History Month holds great significance for me. I'm honored to be a part of this amazing culture and teach others new things. I feel optimistic about the future because I work for a diverse organization.