Credit Card Regulations

Credit Card Regulations


Price: $275 members; $375 non-members

Member Online Enrollment | Non-Member Online Enrollment
This course is also available at discounted prices under an annual license.  Call or email for details.
Credit Card Regulations for Compliance Professionals is one of 15 courses in the Online Courses for Compliance Professionals series.
The purpose of this course is to provide students with an overview of the requirements of significant regulations specific to credit cards as well as applicable open-end credit regulations. Students will learn about the compliance requirements at each of the following stages in the credit card process. Students will also learn about other institutional concerns that are not part of the stages of the credit card process.   
Students will learn through a combination of instructor videos, exercises, readings, glossaries, self-assessments and more. Students will complete the course with a final exam to earn Certified Regulatory Compliance Manager (CRCM) credits.
Audience: Compliance professionals including compliance managers, officers, and other compliance team members whose primary role is within the compliance function at their financial institution; bank examiners, bank regulators, auditors and lending compliance professionals.
Learning Objectives: After completing this course, students will gain a fundamental understanding of Regulation Z Open-End Credit and learn how to:
  • Describe credit card marketing requirements, including requirements under Regulation Z and Regulation B
  • Explain application and solicitation requirements, including requirements for direct mail, electronic, and telephone solicitations
  • Describe underwriting and account opening requirements, including verification of customer information requirements under the USA Patriot Act
  • Identify account management requirements, including requirements under Regulation Z
  • Describe other institutional concerns, including requirements under the Community Reinvestment Act and Right to Financial Privacy Act  
Your Instructor
Alejandra Kalman, MBA, CRCM
Director, Compliance & Ethics

American Express
Ms. Kalman is a Director of Independent Compliance Testing at American Express. Prior to that, she served in the compliance departments of JPMorgan Chase (Chase Card Services), PNC Bank, Spirit of America National Bank, UMB Bank and ICS Risk Advisors. She is an ABA Compliance School faculty member.
The Nebraska Bankers Association is a Local ABA Training Provider.
For More Information Contact:

Joanne Smith
Education and Member Information Coordinator

Nebraska Bankers Association / 233 South 13th Street, Suite 700 / PO Box 80008 / Lincoln, NE 68501-0008