Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)

Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)


Price: $275 members; $375 non-members

Member Online Enrollment | Non-Member Online Enrollment
This course is also available at discounted prices under an annual license.  Call or email for details.
Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) is one of 15 courses in the Online Courses for Compliance Professionals series.
The purpose of this course is to provide students with a better understanding of the emerging compliance risk area of Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) by examining recent regulatory advisories and cases for financial institutions, policy statements and litigation that comprise the framework of this regulation.
Students will learn through combination of instructor videos, exercises, readings, glossaries, self-assessments and more. Students will complete each course with a final exam to earn Certified Regulatory Compliance Manager (CRCM) credits.
Training you access anytime, any place.  Via your desktop computer, laptop, iPad or any tablet.
Compliance professionals including compliance managers, officers, and other compliance team members whose primary role is within the compliance function at their financial institution; bank examiners, bank regulators, auditors and lending compliance professionals.
Learning Objectives
After completing this course, students will gain a fundamental understanding of UDAAP, and learn how to:
  • Describe the background of UDAAP law
  • Recognize unfair, deceptive, and abusive acts and practices
  • Identify proactive steps that you can take to avoid UDAAP violations
  • Explain how you can help your bank avoid UDAAP claims
Your Instructor:
Meg Sczyrba, CRCM, CRP, Industry Principal, InfoSys Technologies
Meg Sczyrba is a former attorney and longtime compliance industry professional.  Prior to her position at infoSys, she was director of Global Credit Compliance at PayPal.  Prior to PayPal, Ms. Sczyrba worked for WaMu, Union Bank of California and US Bank, and as a compliance consultant.  She is an ABA Compliance Schools faculty member.
The Nebraska Bankers Association is a Local ABA Training Provider.
For More Information Contact:

Joanne Smith
Education and Member Information Coordinator

Nebraska Bankers Association / 233 South 13th Street, Suite 700 / PO Box 80008 / Lincoln, NE 68501-0008