Electronic Funds Transfer Act — Reg E

Electronic Funds Transfer Act (Reg E)


Price: $95 members; $130 non-members

Member Online Enrollment | Non-Member Online Enrollment
Re-versioned: Sept. 2013
Course Description:  With advances in technology, banks continue to create new ways for customers to benefit from electronic transactions. Soon after the first services became available in the 1970s, the Electronic Fund Transfer Act (Reg E) was enacted to protect consumers from errors and fraud that could occur in these transactions. This course covers the requirements of Regulation E that apply to customer contact personnel including those mandated by the most recent overdraft and gift card provisions of the act. Students will learn overdraft rules that prohibit financial institutions from charging consumers fees for paying overdrafts on automated teller machine (ATM) and one-time debit card transactions and how the consumer choice to opt in or not affects these types of transactions. The course discusses the final rules applicable to gift cards and the consumer protections from certain unexpected costs and require that gift card terms and conditions be clearly stated. The course covers Regulation E disclosures including those mandated under the more recent overdraft provisions and the gift card provisions of the act. 
Audience:  All Frontline Employees.
Learning Objectives:  
After completing this course, students will be able to:
  • Describe the requirements regarding issuance of access devices
  • Describe the disclosures required by Regulation E
  • Describe the requirements related to preauthorized transfers 
  • Define an electronic funds transfer error 
  • Explain how to handle inquiries about liability
  • Explain the Regulation E rules pertaining to the assessment of overdraft fees
  • Discuss key topics relating to gift cards as addressed in the March 2010 amendment to Regulation E.
Credit:  ICB: 1.75 CFSSP, CRCM
The Nebraska Bankers Association is a Local ABA Training Provider.
For More Information Contact:

Joanne Smith
Education and Member Information Coordinator

Nebraska Bankers Association / 233 South 13th Street, Suite 700 / PO Box 80008 / Lincoln, NE 68501-0008