Frontline Compliance

  • Americans with Disabilities Act (ADA)
  • Bank Bribery Act
  • Bank Protection Act
  • Banking Law and Referrals
  • BSA/AML: CIP Advanced
  • BSA/AML: CIP Basics
  • BSA/AML: Communicating with Customers about CTRs
  • BSA/AML: Completing the CTR
  • BSA/AML: Complying with the BSA
  • BSA/AML: Exempting Customers from CTR Reporting
  • BSA/AML: Overview
  • BSA/AML: Recordkeeping – Wires, Money Orders, and other Challenges
  • BSA/AML: Reporting
  • BSA/AML: Risk Assessment and Customer Due Dilligence
  • BSA/AML: SAR Reporting
  • BSA/AML: USA PATRIOT Act
  • Community Reinvestment Act (Reg BB)
  • Elder Financial Abuse
  • Electronic Fund Transfer Act — Reg E
  • Equal Credit Opportunity Act — Reg B
  • Expedited Funds Availability Act — Reg CC
  • Extending Credit to Bank Insiders — Reg O
  • Fair Credit Reporting Act (FCRA)
  • Fair Debt Collection Practices Act
  • Fair Housing Act
  • Fair Lending
  • FDIC Insurance Coverage
  • Flood Disaster Protection Act
  • Home Mortgage Disclosure Act (HMDA)
  • Homeowners Protection Act
  • Information Security and Red Flags
  • Office of Foreign Assets Control (OFAC)
  • Privacy for Customer Contact Personnel
  • Real Estate Settlement Procedures Act (RESPA)
  • Recognizing and Preventing UDAAP
  • Reg Z Adjustable Rate Mortgages
  • Reg Z Advertising
  • Reg Z Credit Cards
  • Reg Z HELOCs (Open-End Credit)
  • Reg Z HOEPA and High-Cost Mortgage Loans
  • Reg Z Installment and Home Equity Loans (Closed-End Credit)
  • Reg Z Mortgages (Closed-End Credit)
  • Reg Z Non Home Secured (Open-End Credit)
  • Reg Z Overview
  • Reg Z Private Higher Education Loans
  • Reg Z Reverse Mortgages
  • Reg Z Right of Rescission
  • Reserve Requirements (Reg D) for Depository Institutions
  • Robbery and Bank Security
  • Serving Your Military Customer
  • Sexual and Workplace Harassment
  • Sexual and Workplace Harassment for Managers
  • The Consumer Remittance Rule
  • The S.A.F.E. Act – Secure and Fair Enforcement for Mortgage Licensing Act
  • Truth in Savings Act — Reg DD
  • Unlawful Internet Gambling Enforcement Act
  • TILA-RESPA Integrated Disclosures
  • Good Faith Estimate and HUD-1
  • Quick Links

    Fair Debt Collection Practices Act

    Fair Debt Collection Practices Act

    SELF-PACED ONLINE COURSE: ABA ELEARNING

    Price: $95 members; $130 non-members

    Member Online Enrollment | Non-Member Online Enrollment
    This course is also available at discounted prices under an annual license.  Call or email for details.
    Course Description: Fair Debt Collection Practices Act explains the purpose of the FDCPA. This course lists examples of prohibited debt collection practices. It also explains the protections for consumers and requirements on creditors under the Telephone Consumer Protection Act. This course covers what verbal and nonverbal actions the debt collector is permitted and not permitted to take. This course also explains the recourse debtors have against a debt collector for violating the law.
    Audience: Any bank staff involved in collections, including individuals involved in calling consumers about overdrafts, even though they are not designated as “collectors.”
    Learning Objectives: After completing this course, students will be able to:
    • Describe the purpose of the FDCPA and the types of debts covered
    • Recognize the debt collection practices prohibited by the FDCPA
    • Describe the purpose of the Telephone Consumer Protection Act as it pertains to debt collection
    • Explore unfair debt collection practices
    Course Credits: ICB: 0.5 CRCM
    The Nebraska Bankers Association is a Local ABA Training Provider.
    For More Information Contact:

    Joanne Smith
    Education and Member Information Coordinator

    Nebraska Bankers Association / 233 South 13th Street, Suite 700 / PO Box 80008 / Lincoln, NE 68501-0008