Audience: Compliance professionals including compliance managers, officers, and other compliance team members whose primary role is within the compliance function at their financial institution; bank examiners, bank regulators, auditors and lending compliance professionals.
Learning Objectives: After completing this course, students will gain a fundamental understanding of Regulation Z Open-End Credit and learn how to:
Describe credit card marketing requirements, including requirements under Regulation Z and Regulation B
Explain application and solicitation requirements, including requirements for direct mail, electronic, and telephone solicitations
Describe underwriting and account opening requirements, including verification of customer information requirements under the USA Patriot Act
Identify account management requirements, including requirements under Regulation Z
Describe other institutional concerns, including requirements under the Community Reinvestment Act and Right to Financial Privacy Act
Alejandra Kalman, MBA, CRCM
Director, Compliance & Ethics
Ms. Kalman is a Director of Independent Compliance Testing at American Express. Prior to that, she served in the compliance departments of JPMorgan Chase (Chase Card Services), PNC Bank, Spirit of America National Bank, UMB Bank and ICS Risk Advisors. She is an ABA Compliance School faculty member.
The Nebraska Bankers Association is a Local ABA Training Provider.
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