Managing Employee Performance

Managing Employee Performance

SELF-PACED ONLINE COURSE: ABA ELEARNING 

Price: $95 members; $130 non-members

Member Online Enrollment | Non-Member Online Enrollment
This course is also available at discounted prices under an annual license. 
Participant’s Handbook and Trainer’s Guide – Tools for in-house training

Handbook: Catalog #3003610 – $47.25 member; $73.50 non-member

Trainer’s Guide: Catalog #3003611 – $95 member; $135 non-member

Please note:  Managing Employee Performance is printed on demand as ordered.  The Handbook and Trainer’s Guide may not be returned.
Course Description: Managing Employee Relations is designed to prepare bank managers for the challenges of managing employees in the contemporary workplace. This course provides a four-step strategy for managing employee relations–compliance with legislation, managing diversity, handling work and personal issues, and fostering open communications. Managers review the legislation that protects employees from discriminatory and unfair practices, and learn what their legal responsibilities and requirements are when situations arise. Managers learn how to identify diversity issues in a team, how to respond to personal issues that affect the work environment, how to promote open communications, and how to establish formal and informal problem resolution processes.

Audience:  Any supervisor or manager who has responsibility for directing, documenting and evaluating employee performance.
Learning Objectives:  After completing this course, students will be able to:
  • Describe the impact of a manager’s role in establishing and maintaining sound employee relations in an organization
  • Identify four management strategies that support positive employee relations
  • Describe the purpose and intent of employment legislation governing workplace supervision
  • Identify diversity issues in a team and overcome related barriers to productive employee relations
  • Use effective guidelines for handling work and personal issues in a team
  • Implement management activities that facilitate open communications
The Nebraska Bankers Association is a Local ABA Training Provider.
For More Information Contact:

Joanne Smith
Education and Member Information Coordinator

Nebraska Bankers Association / 233 South 13th Street, Suite 700 / PO Box 80008 / Lincoln, NE 68501-0008