Bank Teller Certificate

Bank Teller Certificate

Apply Now (PDF) 

Price: $595 members; $795 non-members

Member Online Enrollment | Non-Member Online Enrollment
This price includes all self-paced online courses listed below.  The ABA Bank Teller Certificate is also available at discounted prices under an annual license.  Call or email for details.

Course Description:
The curriculum for the ABA Bank Teller Certificate addresses the expanding role of bank tellers by combining core cash handling courses with enhanced product knowledge and interpersonal skill development. At the center point of the curriculum is Teller Basics, a series of courses that teach critical skills of the teller role such as cashing checks, processing deposits and withdrawals, accepting cash payments, and preparing daily settlements of teller cash and proof transactions. 

Understanding that today’s teller has a much broader scope than just handling cash, the certificate curriculum is augmented by courses that contribute to the overall professional development of the teller associates. These range from ethics, workplace conduct and bank product knowledge to being able to provide value-added customer service through a relationship sales approach.

All courses below must be successfully completed in order to earn the ABA Bank Teller Certificate.

*ABA Principles of Banking may be substituted.

Required courses:
Banking Today
Dealing Effectively with Co-Workers
Effective Client Referrals
Essentials of Workplace Conduct
Ethical Issues for Bankers
Introduction to Relationship Selling
Revitalizing Customer Service

Teller Basics

The Nebraska Bankers Association is a Local ABA Training Provider.

For More Information Contact:


Ron Arrigo
Senior Vice President, Education and Administration

 

Nebraska Bankers Association / 233 South 13th Street, Suite 700 / PO Box 80008 / Lincoln, NE 68501-0008